Shipping policy

We are committed to delivering your favorite snacks quickly, safely, and reliably. Please read the information below to understand our shipping process, costs, and timelines.

Order Processing Times

All orders are processed within 1–2 business days (Monday–Friday) after purchase. Orders placed after 5:00 PM EST or on weekends will be processed the next business day. Once your order is processed, it will be shipped according to the selected shipping method.

Domestic Shipping

We currently ship exclusively within the United States. We do not offer international shipping at this time. All U.S. addresses, including P.O. boxes, are eligible for delivery.

Shipping Options & Estimated Delivery Times:

Shipping Method Estimated Delivery Time Notes
Standard Shipping 3–5 business days Delivered via USPS/FedEx/UPS
Expedited Shipping  1–2 business days Additional cost applies, delivery faster

All delivery times are estimates and may vary due to carrier delays or unforeseen circumstances.

Shipping Costs

  • Standard shipping starts at $7.99 per order.
  • Expedited shipping costs vary based on the order weight and location.
  • Free standard shipping is available for orders over $75.
  • Any additional fees such as taxes, duties, or customs charges are not applicable, as we ship only within the U.S.

Local Pickup & Delivery

Torqenlave does not offer local pickup or in-store delivery options. All orders are shipped directly to the address provided at checkout.

Returns, Changes & Cancellations

For details regarding returns, refunds, or order changes, please refer to our Refund Policy page. In the event of lost, damaged, or incorrect orders, please contact us at info@torqenlave.com, and our team will assist you promptly.

Service Interruptions

While we strive for on-time delivery, please note that shipping may be delayed due to weather, carrier issues, or other unforeseen circumstances. Any significant delays will be communicated via email as soon as possible.

Order Tracking

Once your order has been shipped, you will receive a shipment confirmation email containing your tracking number and carrier information. You can use this number to track your package directly with the shipping provider.

At Torqenlave, we aim to make your shopping experience simple and transparent. For any questions regarding your order or shipping details, please contact us at info@torqenlave.com

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